Measure AI Value Without Counting Activity
Connect adoption to cycle time, error, conversion, risk, or capacity rather than prompts, licenses, and usage alone.
9 min readDepartment / AI + Tech
Practical governance, adoption, data, architecture, and value questions behind modern technology programs.
What business capability changes if the technology works?
Start with the mechanism
Start with a bounded job, its inputs, decisions, exceptions, and controls before comparing model capabilities.
Mechanism index
Connect adoption to cycle time, error, conversion, risk, or capacity rather than prompts, licenses, and usage alone.
9 min read
Design oversight around impact, reversibility, uncertainty, and affected people instead of reviewing every output equally.
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Clarify ownership, definitions, access, quality, and permitted use before promising an intelligent feature.
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Count edge cases, recovery work, and escalation paths before calling a process automated.
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Use bounded data, users, permissions, outcomes, and exit criteria so experimentation does not become accidental infrastructure.
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Expose data portability, workflow dependency, model substitution, and switching effort while negotiating from strength.
9 min read